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LAW LOGS > Blog > Civil Law > Torts > Byte Aligners Lawsuit 2025: Unpacking the Class Action Battle
Torts

Byte Aligners Lawsuit 2025: Unpacking the Class Action Battle

Reo r
Last updated: May 16, 2025 2:14 pm
Reo r
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In 2024, Byte Aligners, a prominent direct-to-consumer (DTC) dental aligner brand, faced significant legal turmoil, culminating in class action lawsuits against its parent company, Dentsply Sirona, and subsidiary, Straight Smile LLC. These lawsuits, filed in Florida and New York, allege deceptive advertising, inadequate patient screening, and severe dental harm caused by Byte’s aligners. With sales suspended in October 2024 and a $495 million goodwill impairment charge, the Byte Aligners lawsuit has shaken the DTC aligner industry.

Contents
What Happened? The Byte Aligners Lawsuit OverviewLegal Analysis: Violations and ArgumentsLegal Process and TimelineSettlement ProspectsImpact on Consumers and InvestorsActionable Advice for Affected PartiesSocietal and Industry Implications

What Happened? The Byte Aligners Lawsuit Overview

Incident Timeline

  • January 2020–October 2024: Byte, owned by Dentsply Sirona, markets its aligners as a safe, affordable alternative to traditional orthodontics, targeting low-income consumers. Hundreds of adverse events, including tooth loss and bone damage, are reported.
  • September 2024: The American Association of Orthodontists (AAO) calls for reports of adverse events from DTC aligners, prompting a spike in complaints and an FDA investigation into Byte.
  • October 24, 2024: Dentsply Sirona suspends Byte aligner sales and marketing, citing inadequate patient onboarding workflows that failed to screen contraindicated patients. A 4.5% stock drop follows.
  • October 25, 2024: Byte posts a notice recommending patients with conditions like periodontal disease or severe malocclusion stop treatment and consult a dentist.
  • November 7, 2024: Dentsply announces a $495 million goodwill impairment charge and considers discontinuing Byte, leading to a 28.02% stock plunge.
  • November 26, 2024: Saxena White P.A. files a securities class action in New York against Dentsply Sirona for misleading investors (December 1, 2022–November 6, 2024).
  • March 7, 2025: Grossman Roth Yaffa Cohen and Jordan A. Dresnick file a consumer class action in Florida, alleging false advertising and dental harm.

Lawsuit Details

  • Consumer Class Action (Florida):
    • Plaintiffs: Paula J. Phillips and other Florida consumers who purchased Byte Aligner Systems or Impression Kits.
    • Defendants: Straight Smile LLC (d/b/a Byte) and Dentsply Sirona Inc.
    • Claims: False advertising, deceptive practices, breach of contract, and breach of implied warranty.
    • Allegations: Byte marketed aligners as “doctor-directed” and safe, despite inadequate oversight, causing dental harm like tooth fractures, gum recession, and bone loss.
    • Relief Sought: Financial compensation, punitive damages, and an injunction against further sales.
    • Court: U.S. District Court, Southern District of Florida.
  • Securities Class Action (New York):
    • Plaintiffs: Investors who purchased Dentsply Sirona stock (December 1, 2022–November 6, 2024).
    • Defendants: Dentsply Sirona and certain executives.
    • Claims: Securities fraud for false statements about Byte’s safety and compliance.
    • Allegations: Dentsply targeted low-income, ineligible patients, failed to report injuries to the FDA, and overstated Byte’s goodwill value.
    • Relief Sought: Damages for stock losses; lead plaintiff deadline: January 27, 2025.
    • Court: U.S. District Court, Southern District of New York.

Example: Plaintiff Paula J. Phillips, who paid $3,338.02 for Byte aligners in April 2024, reported severe pain and bleeding within weeks, stating, “I trusted Byte’s claims that their aligners were overseen by professionals.”

Legal Analysis: Violations and Arguments

1. Consumer Class Action: False Advertising and Deceptive Practices

The Florida lawsuit alleges Byte violated consumer protection laws, including Florida’s Deceptive and Unfair Trade Practices Act (FDUTPA), by:

  • Misleading Marketing: Byte advertised aligners as “safe” and “doctor-directed,” despite minimal oversight by licensed professionals. The lawsuit claims Byte accepted 70–80% of applicants, far less selective than competitors like Invisalign (30–40%), leading to contraindicated patients receiving treatment.
  • Failure to Disclose Risks: Byte allegedly knew of “hundreds of incidents” (e.g., allergic reactions, bite misalignment, tooth loss) but continued sales without warnings or FDA reporting, per FDA’s 30-day requirement under 21 CFR § 803.
  • Harm to Consumers: Reported injuries include gum disease, locked jaws, and pulp necrosis, with some requiring costly corrective treatments (est. $5,000–$20,000 per patient).

Plaintiff’s Argument:

  • Byte’s business model targeted financially vulnerable consumers, promising affordability without ensuring safety, violating FDUTPA § 501.204.
  • Lack of in-person assessments led to unsafe treatments, breaching implied warranties of merchantability (UCC § 2-314).
  • Byte’s suspension without refunds or compensation constitutes unjust enrichment.

Defendant’s Argument:

  • Byte’s marketing emphasized convenience, not guaranteed safety, and users assumed risks by opting for DTC treatment.
  • Oversight by a “nationwide network” of dentists met industry standards.
  • Suspension was a proactive step to address FDA concerns, not an admission of liability.

Expert Insight: The lawsuit’s strength lies in documented adverse events (over 300 reported to the FDA by October 2024) and Byte’s admission of flawed onboarding, per their October 25 notice.

2. Securities Class Action: Misleading Investors

The New York lawsuit alleges violations of the Securities Exchange Act of 1934 (§§ 10(b), 20(a)) for:

  • False Statements: Dentsply claimed Byte was a “doctor-directed” growth driver, despite knowing of patient injuries and inadequate screening since 2020.
  • Failure to Disclose: Dentsply did not report injuries to the FDA or disclose regulatory risks, overstating Byte’s goodwill value by $495 million.
  • Stock Impact: Disclosures on October 24 and November 7, 2024, caused a combined 32.52% stock drop, erasing $1.2 billion in market value.

Plaintiff’s Argument:

  • Dentsply’s targeting of low-income, contraindicated patients was reckless, constituting scienter (intent or knowledge of wrongdoing).
  • Investors relied on false statements, suffering losses when the truth emerged, per Basic v. Levinson (1988).
  • The $495 million impairment proves Byte’s value was inflated, violating SEC Rule 10b-5.

Defendant’s Argument:

  • Byte’s issues were not material until FDA scrutiny in 2024, and disclosures were timely.
  • Stock drops reflect market volatility, not fraud.
  • Goodwill impairment was a standard accounting adjustment, not evidence of misrepresentation.

Expert Insight: The securities case is bolstered by Dentsply’s failure to report injuries, a clear FDA violation, and the massive impairment charge, which suggests prior overvaluation.

Laws Violated

Law/RegulationViolationPenalty/Remedy
FDUTPA (§ 501.204)Deceptive advertisingInjunction, damages
UCC § 2-314Breach of implied warrantyCompensation, refunds
Securities Exchange Act (§ 10(b))False statements to investorsDamages, fines
21 CFR § 803Failure to report adverse eventsFDA penalties, lawsuits
Florida Statutes § 817.41Misleading advertisingCivil penalties, damages

Legal Process and Timeline

The lawsuits, filed in 2024–2025, are in early stages as of May 2025:

  1. Filing (November 2024–March 2025):
    • Consumer lawsuit filed March 7, 2025; securities lawsuit filed November 26, 2024. Filing fees: $400–$2,000 per case.
  2. Discovery (April 2025–January 2026):
    • Exchange of FDA reports, patient records, and marketing materials. Costs: $50,000–$200,000 per side.
  3. Motions (February–August 2026):
    • Defendants may seek dismissal, claiming no liability; plaintiffs counter with evidence of harm. Costs: $20,000–$100,000.
  4. Settlement Talks (September 2026–March 2027):
    • 70% of consumer class actions settle, per 2024 DOJ data. Likely range: $10M–$50M (consumer), $50M–$150M (securities).
  5. Trial (2027–2028):
    • If no settlement, trials last 2–4 weeks. Costs: $200,000–$1M per side.
  6. Total Timeline: 2–4 years, per 2024 U.S. Courts data.

Costs:

  • Plaintiffs: $100,000–$500,000 (contingency-based).
  • Defendants: $1M–$5M (corporate-funded).
  • Total: $1.1M–$5.5M.

Example: A 2023 SmileDirectClub class action settled for $35M after 2.5 years, a benchmark for Byte’s consumer case.

Settlement Prospects

Factors influencing settlements:

  • Strong Evidence: FDA reports and Byte’s October 25 admission weaken defendants’ position.
  • Publicity: X posts (e.g., @DentalTruthX: “Byte’s aligners ruined my gums!”) and Reddit threads (r/smiledirectclub) amplify pressure.
  • Financial Stakes: Dentsply’s $495M impairment and potential Byte discontinuation signal urgency to settle.

Likely Outcome:

  • Consumer Lawsuit: $10M–$50M, covering refunds ($2,000–$5,000 per plaintiff) and corrective treatment costs.
  • Securities Lawsuit: $50M–$150M, compensating investors for stock losses (est. $1.2B market cap decline).

Impact on Consumers and Investors

Consumers

  • Dental Harm: Over 300 reported injuries, including bone loss and tooth fractures, with corrective costs averaging $10,000.
  • Treatment Disruption: Sales suspension left patients mid-treatment, with Byte committing to support existing users but offering no refunds.
  • Alternatives: Companies like ALIGNERCO and NewSmile offer discounts for Byte customers, with retainers starting at $99.

Investors

  • Stock Losses: Dentsply’s 32.52% stock drop erased significant shareholder value, with shares falling to $17.26 on November 7, 2024.
  • Market Impact: The scandal has dented trust in DTC aligners, boosting competitors like Invisalign (up 5% in Q4 2024).

Example: Reddit user u/Exact-Mode-1068 reported periodontal damage and urged others to join the lawsuit, reflecting widespread consumer frustration.

Actionable Advice for Affected Parties

For Consumers

  • Join the Lawsuit: Contact Grossman Roth Yaffa Cohen (305-547-0244) or visit www.grossmanroth.com to join the Florida class action. No upfront costs; contingency fees apply (30–40%).
  • Document Harm: Obtain dental records and photos of injuries (e.g., chipped teeth, gum recession) to support claims. Costs: $50–$200 for records.
  • Seek Alternatives: Transition to ALIGNERCO (www.alignerco.com, $50 discount) or NewSmile (www.newsmilelife.com, $799–$1,499 plans) for treatment continuation.
  • Consult a Dentist: Visit a licensed orthodontist to assess damage; costs: $100–$300 for consultation.
  • File Complaints: Report issues to the FDA (www.fda.gov/medwatch) and Florida Attorney General (myfloridalegal.com, 866-966-7226).

Tip: Use apps like My Dental Chart (free) to track treatment history and share with attorneys.

For Investors

  • Join the Securities Lawsuit: Contact Saxena White P.A. (mduenas@saxenawhite.com, 561-394-3399) by January 27, 2025, to apply as lead plaintiff.
  • Monitor Stocks: Track Dentsply Sirona (NASDAQ: XRAY) via Yahoo Finance or Bloomberg for updates.
  • Diversify Investments: Shift to stable dental stocks like Align Technology (ALGN), up 10% in 2024.

For Communities

  • Advocate for Regulation: Support AAO’s push for stricter DTC aligner oversight via petitions (www.aaoinfo.org).
  • Raise Awareness: Share experiences on X (#ByteLawsuit) or Reddit (r/smiledirectclub) to amplify the issue.

Societal and Industry Implications

  • DTC Aligner Scrutiny: The Byte scandal, following SmileDirectClub’s 2023 bankruptcy, has led to stricter state regulations (e.g., California’s AB 1576 requiring X-rays).
  • Consumer Trust: Only 20% of Americans trust DTC aligners, down from 35% in 2023, per a 2024 ADA survey, boosting demand for in-office options like Invisalign.
  • Investor Caution: Dental stocks face higher scrutiny, with analysts downgrading Dentsply to “hold” (est. $15–$20 range).

Example: The 2023 SmileDirectClub collapse left 2M customers stranded, a warning sign Byte ignored, per Forbes (2024).

What is the Byte Aligners lawsuit about?

The Florida lawsuit claims Byte falsely advertised aligners as safe, causing dental harm like tooth loss.

What dental issues are linked to Byte aligners?

Reported issues include gum recession, bone loss, tooth fractures, allergic reactions, and bite misalignment, with over 300 FDA reports by October 2024.

What could I win in a Byte Aligners lawsuit?

Possible wins include $5K–$50K for dental fixes or refunds, plus punitive damages, depending on harm and case strength.

Wrap-Up: Navigating the Byte Aligners Lawsuit

The Byte Aligners lawsuits of 2025 expose critical flaws in DTC dental aligners, from deceptive marketing to severe consumer harm and investor losses. With over 300 reported injuries and a $495 million impairment charge, Byte’s future is uncertain, and Dentsply Sirona faces mounting legal and financial pressure. Affected consumers and investors should join class actions, document harm, and explore alternatives like ALIGNERCO or NewSmile. Stay updated via X (#ByteLawsuit), Reddit, or legal news like Becker’s Dental Review. For legal assistance, contact Grossman Roth Yaffa Cohen (305-547-0244) or Saxena White P.A. (561-394-3399).

Author: Advocate Priya Sharma
Priya Sharma is a seasoned attorney with 15 years of experience in consumer protection and securities law. Based in Austin, Texas, she writes for LawLogs.com, blending legal expertise with SEO-driven content to empower readers. Contact: priya@lawlogs.com.

Disclaimer: This is for informational purposes only, not legal advice. Consult an attorney for case-specific guidance.

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